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Delivery Information

When an order is placed, it will be shipping to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Web Site. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for contacting us to initiate any claim for damaged and/or lost shipments. You are responsible for paying any import duties and taxes on your order.

SHIPPING:

Shipping is carried by Postal Service or Bartolini. Delivery time changes depending on destination Country, but generally 72/96 hours for EU and 7/8 days for extra EU using carrier, around 12 working days for postal service. Futura Group cannot be hold responsible for the Carriers late deliveries. On shipping of goods the customer will be sent a confirmation of shipping email.

SHIPPING COSTS

Actual shipping costs are calculated during checkout. For an estimate before checkout, please add the items you intend to order to your cart, then click "Estimate Shipping & Taxes" from the Shopping Cart page. This will provide a list of estimates for the shipping methods available to your selected destination.

TIME REQUIREMENTS:

Time requirements are meant working days only, monday to friday, national holiday excluded, and in any case not during nor including the company annual leave period which will be communicated in good time on the website homepage.

ORDER PROCESSING:

Orders are accepted same day if placed before 6pm CET, and they are processed on the next 2 working days.